Privacy Policy

Last updated: May 2026

1. Who we are

This website is operated by PoshPure Facilities LTD, a private limited company registered in England and Wales. Company number: 17211681.

We can be contacted at: [email protected]

For the purposes of UK data protection law, PoshPure Facilities LTD is the data controller for personal data collected through this website.

2. What personal data we collect

We may collect the following personal data when you use our website:

  • Name and contact details (submitted through our enquiry or contact forms)
  • Business or organisation name
  • Email address
  • Phone number (if provided voluntarily)
  • Site address or location information
  • Details of cleaning requirements submitted through forms
  • IP address and basic browser/device data through server logs or cookies

3. How we use your personal data

We use personal data submitted through this website to:

  • Respond to cleaning enquiries you have submitted
  • Discuss the scope, suitability, and availability of cleaning services
  • Communicate with you regarding your enquiry
  • Maintain records of enquiry correspondence

We do not use your personal data for automated decision-making or profiling. We do not sell or share your personal data with third parties for marketing purposes.

4. Lawful basis for processing

We process your personal data on the basis of legitimate interests — specifically, to respond to enquiries submitted by you regarding our cleaning services. Where you have given explicit consent (for example, through a consent checkbox on a form), we also rely on consent as a lawful basis.

5. How long we retain your data

We retain personal data submitted through enquiry and contact forms for as long as is reasonably necessary to manage the enquiry and any subsequent business relationship. If no service relationship results from an enquiry, data will be retained for no longer than 24 months from the date of submission.

6. Your data rights

Under UK data protection law, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate personal data
  • Request deletion of your personal data (where applicable)
  • Object to processing based on legitimate interests
  • Withdraw consent where processing is based on consent
  • Complain to the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at [email protected].

7. Cookies

This website uses essential cookies to ensure basic functionality. Please see our Cookie Policy for details.

8. Third-party services

This website may use Google Fonts for typography. If Google Fonts is loaded remotely, Google may process your IP address as part of font delivery. This site aims to load fonts in a privacy-respecting manner where possible.

If a third-party form service (such as Formspree) is used to handle form submissions, submissions may be processed by that service. A privacy notice for any such service will be added here when implemented.

9. Changes to this policy

This privacy policy may be updated from time to time. Material changes will be reflected with an updated date at the top of this page.

10. Contact

For privacy enquiries, data requests, or concerns, please contact us at: [email protected]